Grand Excelsior Hotel - Bur Dubai, Dubai

The hotel offered tidy and well-equipped rooms providing a clean and comfortable space to unwind. The service, while friendly and courteous, had some delays with room delivery. The location was a bit far from metros but had convenient access to taxis. Dining options were of good quality with a focus on Jain food. Overall, the hotel provided a pleasant stay with minor inconveniences.

I had a wonderful stay at the hotel. The rooms were very clean and spacious, unlike newer hotels that tend to cram spaces. The staff was incredibly polite and always respectful. The location was excellent, within walking distance from the red line of the metro and Old Dubai, making it central to the places we wanted to visit. The dining experience was top-notch, fit for royalty, although the breakfast was not added to the booking, which was a bit of a letdown.

The hotel offers spacious, comfortable, clean, and well-furnished rooms that are a real value for money. However, there are some issues with the bathroom being outdated and squeaky. The down stairs breakfast room emits a very bad smell, which can be unpleasant.

The hotel's location is central, close to many facilities and major attractions, making it convenient for exploring the area. The rooms, however, were not as expected and showed signs of wear and had an insect issue during my stay. The service, especially from Mr Khan and the manager, was exceptional, but offering an alternative pool at another hotel was inconvenient. The dining options were limited and lacked a live kitchen experience.

My stay at the hotel was mixed - the rooms were large and well decorated, ideal for a family suite, but there was a persistent terrible smell that affected our experience. The service, especially from Miss [Name], was incredibly attentive and helpful during the busy holiday season. The location, while a bit far from metros, had plenty of transportation options nearby. The dining experience had its ups and downs, with excellent options but a need for improvement. Overall, it was a good stay with some room for enhancement.

My stay at the hotel was a mixed experience. The rooms, especially the second one not matching my booking, were much better than the first but overall quite old. The service was exceptional, with staff like Grace FO, Akhila, Rey, Gem, and Dilek being very supportive and friendly. The location was fantastic, providing easy access to transport and tourist spots; however, it was just okay. The dining experience left much to be desired with limited options and noise from the night club reaching high floors.

My stay at the hotel had its ups and downs. The rooms reeked of the smell of cigarettes, and the furniture was stained and dusty. However, there was great sanitation in the room. The mattress was tired and sagging, with stains on the sofa. On the bright side, Kaan, a staff member from Turkey, was incredibly cooperative and helpful.

My stay at this hotel was fantastic! The rooms were spacious, clean, and felt like home. The housekeeping staff, especially Uttam, Hamza, and Goma, were friendly and the supervisor, Adnan, was incredibly helpful. The hotel's location is super convenient, close to the metro station and on the main road for easy transportation. The breakfast was excellent and served so fast.

The hotel rooms were spacious and comfortable, perfect for the price paid. The staff provided exceptional service, always going the extra mile to ensure a memorable stay. The location was convenient, with access to the metro and Old Dubai, but could benefit from more dining options. The dining experience, although fit for royalty, had room for improvement in certain aspects. Overall, a great value for money with enjoyable facilities.

My stay at the hotel was a mixed experience. The rooms were not as clean as expected, with some issues like cigarette smell after requesting a non-smoking room and problems with the AC. However, the rooms were ultimately clean and not smelly, standing out compared to other 4-star hotels.